
Delivery Policy
RAPID JELPAZN
📦 Areas served
Delivery available: [anywhere].
Outside areas: Upon quote (additional charges may apply).
⏱ Delivery times
Standard: 24 to 48 hours after order confirmation (excluding weekends/public holidays).
Express: Paid option (same-day delivery if ordered before [time]).
🚚 Order tracking
Received by SMS/email:
Real-time tracking number (link to tracking platform).
Driver contact (1 hour before delivery).
📋 Delivery conditions
Mandatory presence: Signature or confirmation code required.
Delay: Notify us within 1 hour to reschedule (charges may apply).
Damaged package: Refuse it and contact us immediately.
💳 Payment & Billing
Accepted methods: , bank transfer, PayPal, [others].
Invoice: Sent by email after delivery.
🔄 Returns/Problems
Complaints: Within 48 hours of receipt (photos required).
Returns: Organized by us (fees based on responsibility).
📞 Urgent Contact
Tel: 724624-3489 (7 days a week, [hours]).
Email: jel.pazn@jelpazn.com